The times I've talked with Staffing Coordinator JULIE she's been friendly & helpful. (mark all that apply). I enjoy working with them and feel we have a good relationship. I feel AHHC is a better agency to work with. Describe your relationship with your Staffing Coordinator Julie. Javascript is required for this site to function, please enable. It is okay, but I sometimes feel I'd be happier somewhere else. In regards to your schedule, are you happy with the schedule the Staffing Coordinator works out for you generally? Yes No 2. Title: Home Care Client Satisfaction Survey … I know they're on the phone a lot so I frequently email instead of calling in and don't have a problem with communication. It is important that your survey includes questions that are focused on the common areas of patient satisfaction. I feel most of my co-workers work well together. One important change to the 2nd Edition is the inclusion of measures and questions … (mark all that apply). ... has released the results of the Littler Employer Pulse Survey Report. I am fine working with her and do not have any issues. I don't like talking to them, I feel they're rude to me at times. 568 0 obj <> endobj Yes, I currently work with another home care provider. �&Es�E��R�~��n(�Z"g4;����E�g�R��|@Z���B���� �jE��G=�LZ�:�:�U���S]�p�����r�L�^�U� w�z����T�?��. I love it, I think AHHC is a great agency. Valued Caregivers, As a caregiver of the children we serve, we ask for your participation in completing these surveys to help us improve our services. Temporary licensed home care providers will have an initial full survey … It is okay, but it's probably not what I want to do long term. (mark all that apply). Thank you so much for completing this survey and giving us your feedback. My caregiver is professional (tidy appearance, respectful attitude). Home Care Survey Forms and Self-Audit Tools Be Prepared for Your Survey . It is our goal to get feedback twice a year, as part of our goal to be the #1 choice for recipients and caregivers … %PDF-1.6 %���� I know they're out a lot so I frequently email instead of calling in and don't have a problem with communication. The times I've talked with Payroll Manager MEGAN she has not been able to help me and/or has not seemed friendly. 5т&T���� �4�lc�o�����r�82[ZV� ��rUzI��o�}:�a��YѤ����R�痴H�`{HhصeU�^L������Cuk�"'��J��0X�w���Б����U��/7JNe�xSlǡpmDYc �\eI�HbŁ�O�${lk۲G��~�^'?#圵�B�����2�gb�g݀2�����K�g��-A�I�7*ʲ�Z!7]�e]�j�?�7�?L�d�U���)V��|�`���"%E��C�Vpd�Q��a;���r2-f��&��凵�*�әD����:�1�S�&�-�L��� ��:�zj1���a� ��g�c�>}�x�y*�5�C�X@���H*V������x��xH�++_����'A bTu!���v�4ĐOk��V[����$�ֵ�T��`�������[���6�Ӭ9�14���ڣ�Xt;R�5N��'�9�e���7A��! How would you improve the pre-training phase? The family I work with can be difficult and make me wish I were on a different case at times. Asking the right questions in a caregiver … This survey will address the following questions: (1) the key characteristics of the caregiving provided to individuals with disabilities or chronic health conditions under the age of 65; (2) caregiver and care recipient demographic characteristics; (3) informal caregiving strategies and challenges; and (4) the assistance caregivers … My schedule is okay and works for me most of the time. Staffing Coordinators are on the phone pretty much non-stop all day long with team members and families. caregiver specific and have been used with broader non-caregiving populations are referenced as “[not caregiver specific]”. Minnesota home care laws require that the Minnesota Department of Health (MDH) survey licensed home care providers at least once every three years. She seems like she's always in a rush to get me off the phone. (mark all that apply). I feel support from my Nursing Supervisor and know that I have an advocate for any clinical issues I face in my day to day work. How about working for AHHC as a company...do you like working for our agency? What are some specialized patient satisfaction survey questions? A 2-question survey designed to take less than 10 seconds to complete on a mobile device or laptop, and to be deployed as frequently as twice weekly or at a useful interval for your organization. With their healthcare provider's help, this questionnaire can also help caregivers make decisions that may benefit both the caregiver and the older person. The times I've talked with Director of Clinical Services JAN she has not been able to help me and/or has not seemed friendly. * 2. Describe your relationship with your Nursing Supervisor. Please let us know how you feel about this type of communication. 1. The questionnaire contains 47 questions covering topics of interest to family caregivers … I do not feel there is much difference among the home care agencies where I've worked. The information you provide will help the Texas Health and Human Services Commission (HHSC) and their partners better understand the needs of people who care for others. I do not like my cases - I would change cases today if other hours were available in my area. 2. 7Clear performance expectations How performance expectations are clearly communicated 11Adequacy of equipment/supplies The adequacy of equipment and supplies to do your job 12Sense of … The times I've talked with Staffing Coordinator JULIE she has not been able to help me and/or has not seemed friendly. 4. I feel like it is a struggle to reach my Staffing Coordinator. A post-training survey shouldn’t focus only on the course. This brief survey is to help us evaluate our relationships with our caregivers. A good way to design your patient satisfaction survey is using patient satisfaction survey templates. I don't like talking to her, I feel she is rude to me at times. First and Last Name: Question Title. Was the staff courteous? No, I've only worked home care with AHHC. They seem like they're always in a rush to get me off the phone. ��A�9��4��:4��WtQ�*E8��ɪ��a�iI≡}�%q�ؖ��H�Fo�q+9~_�Y������ I enjoy working with her and feel we have a good relationship. Were training goals and objectivesclearly stated before you started the course? Caregiver well-being could be improved through in-hospital delivery of stroke care that meets their needs and demands which, in turn, could relieve caregiver stress. I am the only team member working with the family. 605 0 obj <>stream I feel the team does not work well together. I like my schedule and know the Coordinator does everything she can to meet my needs. 8. 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