There are over 563 entry level it help desk job careers waiting for you to apply! They will most likely ask for an example in the interview. Microsoft ones are great, but might be too expensive. An entry-level software or app developer may develop apps that help a company use a specific aspect of AWS or to work on a particular project. The best staff at the helpdesks I have worked on have been the ones with good soft skills (customer service, people skills, etc) rather than the ones with degrees and certs (that's not to say these things aren't useful). Last summer, I spent time studying and passed the CompTIA A+ hoping it'd help my chances in getting some entry level job. See salaries, compare reviews, easily apply, and get hired. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Try to be concise, shorten things up by saying something like, I have experience and knowledge with PC hardware. Customer Service Skills—Describe an incident you had with a difficult user and how you resolved the issue. See salaries, compare reviews, easily apply, and get hired. Search Entry level help desk jobs. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. So I need some help. Doesn't matter if it's at McDonald's or Macy's, they want to know that you can handle a stressful environment, and that you're not going to bail on them the second things get tough. Press J to jump to the feed. Good, you'll need them. The only time I would include Microsoft office in your resume is if you're applying for some type of finance job and you have an expert level skill on Excel. Its an entry level position, so they're not expecting too much, and when they see that you're trying real hard to stretch it, it makes you seem like not an honest person. I have a solid understanding on how a PC works, how to troubleshoot different issues by using tools in Windows and the BIOS, and that I can install and configure Windows using different methods. tl;dr I know what I'm doing, I can prove it through my knowledge, and I really wanna get better so, what am I doing so wrong where the "you need experience to get experience" rule keeps killing my job opportunities? There are over 563 entry level it help desk job careers waiting for you to apply! In the 15 seconds I took on your resume I came to the conclusion that you had poor organizational and writing skills. Job Title 2018 Salary 2019 Salary 2020 Salary 2-Year Change; Computer Repair Technician: $32,000 - $54,000: $32,500 - $55,250: $33,500 - $55,500 + 3.5%: Help Desk / Tech Support ... but not for a help desk starter.. 3. Because of the Commute Filter, your results are limited. I struggled badly with finding a job. Tell me about a time you went the extra mile. 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